CommCenter Manager_Indian Female

News Center

Latest Announcements

Dispatcher-Directed CPR - 20,000 Trained Press Release

For decades, Emergency Medical Dispatchers completed standard CPR training every two years to maintain their certification. However, this changed in April 2022 when the International Academies of Emergency Dispatch® (IAED™) launched a first-of-its-kind, Dispatcher-Directed CPR (DD-CPR) course.

Announcing the Release of AQUA v7.1.1.5

Priority Dispatch® and the International Academies of Emergency Dispatch® are pleased to present AQUA® v7.1.1.5, with important updates to enhance your case review process.

Announcing the Release of ProQA v5.1.1.48

The International Academies of Emergency Dispatch® (IAED™) and Priority Dispatch® are pleased to present Protocol 40: Incident Standby/Staging for the MPDS® with this ProQA® v5.1.1.48 Maintenance Release.

AI SkillLab Product Update

We're rolling out some exciting updates for you just around the corner!

Announcing the Release of ECNS v5.3

Version 5.3 of the Emergency Communications Nurse System™ (ECNS™) protocols are ready for release.

Announcing the Release of AQUA v7.1.1.4

We're pleased to announce the release of AQUA® v7.1.1.4 (5/23/2023), which includes updates to make your case review more efficient and effective.

OnStar launches IAED Fire and Police Protocols

Earlier this week, GM’s OnStar Emergency Advisors completed training and certification in emergency Police and Fire Protocols according to the exacting standards of the International Academies of Emergency Dispatch® (IAED™).

AQUA Patch Release v7.1.1.3

We're pushing this patch release to resolve an issue found with the Sequences.dll in the v7.1.1.2 release. In that release the Date/Time Stamps were mistakenly hidden. This patch will restore the Date/Time Stamps to the Sequences.

Announcing the Release of MPDS v14.0 with ProQA v5.1.1.46

The International Academies of Emergency Dispatch® (IAED™) and Priority Dispatch® are pleased to present MPDS® v14.0 (3/14/2023) with this ProQA® v5.1.1.46 Release.

Announcing the Release of PPDS v7.0

The International Academies of Emergency Dispatch® (IAED™) and Priority Dispatch® are pleased to introduce you to the most flexible, accurate, and locally responsive police dispatching protocol in law enforcement.