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For decades, Emergency Medical Dispatchers completed standard CPR training every two years to maintain their certification. However, this changed in April 2022 when the International Academies of Emergency Dispatch® (IAED™) launched a first-of-its-kind, Dispatcher-Directed CPR (DD-CPR) course.

Priority Dispatch® and the International Academies of Emergency Dispatch® are pleased to present AQUA® v7.1.1.5, with important updates to enhance your case review process.

The International Academies of Emergency Dispatch® (IAED™) and Priority Dispatch® are pleased to present Protocol 40: Incident Standby/Staging for the MPDS® with this ProQA® v5.1.1.48 Maintenance Release.

We're rolling out some exciting updates for you just around the corner!

Version 5.3 of the Emergency Communications Nurse System™ (ECNS™) protocols are ready for release.

We're pleased to announce the release of AQUA® v7.1.1.4 (5/23/2023), which includes updates to make your case review more efficient and effective.

Earlier this week, GM’s OnStar Emergency Advisors completed training and certification in emergency Police and Fire Protocols according to the exacting standards of the International Academies of Emergency Dispatch® (IAED™).

We're pushing this patch release to resolve an issue found with the Sequences.dll in the v7.1.1.2 release. In that release the Date/Time Stamps were mistakenly hidden. This patch will restore the Date/Time Stamps to the Sequences.

The International Academies of Emergency Dispatch® (IAED™) and Priority Dispatch® are pleased to present MPDS® v14.0 (3/14/2023) with this ProQA® v5.1.1.46 Release.

The International Academies of Emergency Dispatch® (IAED™) and Priority Dispatch® are pleased to introduce you to the most flexible, accurate, and locally responsive police dispatching protocol in law enforcement.