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Latest Announcements

AI SkillLab Product Update

We're rolling out some exciting updates for you just around the corner!

Announcing the Release of ECNS v5.3

Version 5.3 of the Emergency Communications Nurse System™ (ECNS™) protocols are ready for release.

Announcing the Release of AQUA v7.1.1.4

We're pleased to announce the release of AQUA® v7.1.1.4 (5/23/2023), which includes updates to make your case review more efficient and effective.

OnStar launches IAED Fire and Police Protocols

Earlier this week, GM’s OnStar Emergency Advisors completed training and certification in emergency Police and Fire Protocols according to the exacting standards of the International Academies of Emergency Dispatch® (IAED™).

AQUA Patch Release v7.1.1.3

We're pushing this patch release to resolve an issue found with the Sequences.dll in the v7.1.1.2 release. In that release the Date/Time Stamps were mistakenly hidden. This patch will restore the Date/Time Stamps to the Sequences.

Announcing the Release of MPDS v14.0 with ProQA v5.1.1.46

The International Academies of Emergency Dispatch® (IAED™) and Priority Dispatch® are pleased to present MPDS® v14.0 (3/14/2023) with this ProQA® v5.1.1.46 Release.

Announcing the Release of PPDS v7.0

The International Academies of Emergency Dispatch® (IAED™) and Priority Dispatch® are pleased to introduce you to the most flexible, accurate, and locally responsive police dispatching protocol in law enforcement.

Announcing the Release of AQUA v7.1.1.2

We're pleased to announce the release of AQUA® v7.1.1.2 (11/15/2022), which includes updates to make your case review more efficient and effective.

ProQA v5.1.1.45 Maintenance Release

The International Academies of Emergency Dispatch® (IAED™) and Priority Dispatch® are pleased to present the revised Protocol 25 with this ProQA v5.1.1.45 Maintenance Release. With mental health calls reaching critical levels, the complete reworking of Protocol 25 has been a top priority for us. Even its title has changed.

Announcing the Release of AQUA v7.1.1.1

We're pleased to announce the release of AQUA® v7.1.1.1 (9/6/2022), which includes updates to make your case review more efficient and effective.