Introducing the new IAED podcast
Announcing: IAED College of Emergency Dispatch Subscription–only $89 per year per dispatcher for 24/7 access to the largest library of ED courses in the world!
YOU KNOW YOUR CENTER’S LIMITATIONS
GET READY TO DEFY THEM!
Priority Dispatch Corp. (PDC) is the licensed distributor of the world’s leading emergency dispatch technology. The company’s flagship product—the calltaking software ProQA—is currently used by more than 1,600 agencies worldwide, and emergency dispatchers employ Priority Dispatch System (PDS) to process approximately 70 million emergency calls annually.
CDE courses taken on the College of Emergency Dispatch.
National Q is a service provided by Priority Dispatch Corp. (PDC) that gives you immediate support for implementing an effective, structured quality assurance (QA) program. It includes case review, quality assurance, and accreditation services backed and supported by the International Academies of Emergency Dispatch (IAED) using certified Emergency Dispatch Quality Improvement (ED-Q) faculty.
Quality Control — Know what’s happening in your communication center with a customizable review system. Interfaces with Priority Dispatch’s ProQA calltaking software for reports made easy.
Maximize the full power of the Medical, Fire, and Police Protocols to the benefit of your communication center by separating fact from fiction.
Representatives are available Monday–Friday from 6:30 a.m. to 5 p.m. Mountain Time (MT). For emergencies, software support is available 24/7 by phone. Emails received outside these hours will be responded to on the next business day.