Priority Dispatch Corp. (PDC) is the licensed distributor of the world’s leading emergency dispatch technology. The company’s flagship product—the calltaking software ProQA—is currently used by more than 1,600 agencies worldwide, and emergency dispatchers employ Priority Dispatch System (PDS) to process approximately 70 million emergency calls annually.
National Q is a service provided by Priority Dispatch Corp. (PDC) that gives you immediate support for implementing an effective, structured quality assurance (QA) program. It includes case review, quality assurance, and accreditation services backed and supported by the International Academies of Emergency Dispatch (IAED) using certified Emergency Dispatch Quality Improvement (ED-Q) faculty.
Maximize the full power of the Medical, Fire, and Police Protocols to the benefit of your communication center by separating fact from fiction.
Representatives are available Monday–Friday from 6:30 a.m. to 5 p.m. Mountain Time (MT). For emergencies, software support is available 24/7 by phone. Emails received outside these hours will be responded to on the next business day.