For nearly 50 years, Priority Dispatch has been making an impact on Emergency Dispatch worldwide. The Priority Dispatch System is a structured Emergency Dispatch system that relies on protocols developed and researched by the International Academies of Emergency Dispatch, an organization responsible for setting the standards that tens of thousands of Emergency Dispatchers worldwide recognize and honor.
What that means for you is an ever-evolving system that provides the best care possible for your community, the best information possible for your First Responders, and the best user experience for your Emergency Dispatchers, while also offering the highest level of indemnity in the industry. The Priority Dispatch System makes a program of total quality management possible and helps you create a standards-maintaining and improvement process through its systematic approach.
Every Emergency Communications Center is on a mission to provide efficient, consistent, high-quality care. The Priority Dispatch System (PDS) helps them achieve exactly that, using an interconnected network of three companies working together to design scientifically-validated protocols that bring efficient, consistent care to every caller.
Like most everyone else in this field, we are intrigued and encouraged by the potential of Artificial Intelligence (AI) and related technologies to enhance emergency dispatch, and by extension public safety overall.
18 Jun. 2025
See MoreWe're pleased to be releasing a new version of the IAED's Police Protocols, PPDS® v7.1.59 (4/17/2025), with this ProQA v5.1.1.52 Maintenance Release. PPDS v7.1 includes extensive updates for suicidal calls and crisis team and alternative response criteria.
11 Jun. 2025
See MorePriority Dispatch® is proud to announce the official release of AQUA® 8 Infinity, the newest version of its industry-leading case review software.
See how the Medical Priority Dispatch System is making a difference for the Fujian Provincial Emergency Center in Fuzhou, China.
22 Mar. 2025
See MorePriority Dispatch® is proud to partner with the U.S. Department of Transportation (USDOT) as an Ally in Action supporting the National Roadway Safety Strategy (NRSS) Call to Action campaign. This collaboration underscores Priority Dispatch’s commitment to reducing roadway fatalities and improving safety for all American drivers.
6 Feb. 2025
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