EMT personnel helping man onto stretcher

Profitable Non-Emergency Medical Transportation Flows From Dispatch

Priority Dispatch’s Medical Transfer Protocol helps private ambulance services make the best use of their resources and bill correctly the first time.

Run a smoother operation from the get-go

For private ambulance services, profitable transfers hinge on accurate information and efficient, rapid deployment of resources – and the best possible response begins at dispatch. The Medical Transfer Protocol lets ambulance dispatchers accurately process and triage calls to send the right resources to the right place at the right time, with receipts. The result is safe, efficient, and cost-effective patient transfers between facilities, done right the first time.

Looking For Public Ambulance Service Solutions?

Transferring patients between medical facilities can be one of the most inefficient, frustrating experiences for Emergency Communications Centers and patients alike. That’s where MTPS comes in.

With over 40 years of experience under our belts, no one has more EMS dispatch and response expertise than Priority Dispatch.

Avoid costly mistakes with MTP

Streamline Your Billing Practices

The Medical Transfer Protocol is the only call processing software that allows ICD10 billing codes to be attached at the dispatch level.

Take the Guesswork Out of Resource Deployment

When your dispatch uses the Medical Transfer Protocol, you don’t have to worry about sending an ALS unit when a BLS will suffice, saving critical care teams for when they’re truly needed.

You’re in Control

The Medical Transfer Protocol can be customized to suit your jurisdiction’s equipment, facilities, personnel, and more. It helps you make decisions that best serve your patients – and your bottom line.

The ability to enter the protocol number early in case entry helps dispatchers move quickly through call-taking, while the questions regarding a patient’s medication, equipment, and bariatric needs allow us to properly allocate resources.

Joe Laurin, Dispatch Supervisor

The information gathered with these protocols has eased some of the pressure off the billing departments need to hunt for information and eliminated the need to do any follow-up with facilities.

Byron Schultz, Communications Quality Improvement Supervisor, EMSA, Eastern Division

See MTP in Action

Let us show you how the powerful and proven protocols in MTP make efficiency simple.

Request a Demo

Questions? We Have Answers.

How will this benefit my agency?

The Medical Transfer Protocol streamlines your dispatch process and facilitates better utilization of resources. Using MTP allows your agency to obtain the information that is needed to maintain or enhance the patient’s treatment and care journey.

How will the Medical Transfer Protocol alter my responses?

Using MTP determinant codes assists agencies in sending the needed or right resources to each call. This allows agencies to keep resources available for the next call.

Will I get pushback from facilities I respond to?

MTP helps create a streamlined process. This will make sure facilities get the correct resources from the initial call, with education facilities will be able to see the advantages of using this suite.

Are the equipment, medications, and questions customizable?

Yes, the equipment and medications are customizable in multiple ways. The jurisdictionally approved questions can be turned on/off by Protocol allowing agencies to ask a different set of questions for each of the three Protocols.

How long is the implementation process?

The implementation process is three to four months, depending upon your current environment. PDC provides a well-versed team to assist with the implementation of the Medical Transfer Protocol.