News Center

We're pleased to announce the release of AQUA® v7.1.1.2 (11/15/2022), which includes updates to make your case review more efficient and effective.

The International Academies of Emergency Dispatch® (IAED™) and Priority Dispatch® are pleased to present the revised Protocol 25 with this ProQA v5.1.1.45 Maintenance Release. With mental health calls reaching critical levels, the complete reworking of Protocol 25 has been a top priority for us. Even its title has changed.

We're pleased to announce the release of AQUA® v7.1.1.1 (9/6/2022), which includes updates to make your case review more efficient and effective.

This Medical-only ProQA® v5.1.1.44.2 Special Monkeypox Release is in rapid response to the current Monkeypox outbreak and contains a new Emerging Infectious Disease Surveillance (EIDS) Tool that triages Monkeypox exposure and symptoms.

This ProQA® v5.1.1.44.1 Patch Release reverts a change made in the ProQA v5.1.1.44 release. In this recent release, there was a software change that allowed ProQA to keep an override Determinant Code when later adding a suffix, if the Emergency Dispatcher had previously reconfigured to an override during dispatch.

It's more intuitive and easier to use, helping ED-Qs move smoothly through case review, and the browser-based platform means they don’t have to physically be in the center to audit calls.

The International Academies of Emergency Dispatch® (IAED™) and Priority Dispatch® are pleased to release ProQA® v5.1.1.44 Maintenance Release with IAED protocol updates to Medical 13.3.326 (4/6/2022), Fire 7.1.192 (5/6/2022), and Police 6.4.132 (4/13/2022), as well as software enhancements.

We're pleased to announce the release of AQUA® v7.1.1.0 (3/8/2022), which includes updates to make your case review more efficient and effective.

It’s my pleasure to share some important news with you. We have named Brian Dale as the President of Priority Dispatch Corporation (PDC).

The International Academies of Emergency Dispatch® (IAED™) and Priority Dispatch® are pleased to release ProQA® v5.1.1.43 Maintenance Release with IAED protocol updates to Medical 13.3.259 (12/2/2021), Fire 7.1.141 (12/13/2021), and Police 6.4.125 (12/6/2021), as well as software enhancements.