14 Dec. 2022
We're pleased to announce the release of AQUA® v7.1.1.2 (11/15/2022), which includes updates to make your case review more efficient and effective. A few key changes:
Case Review
Documents
Language and Logic
The complete AQUA and XLerator® release notes and Agency Impact Form can be requested at the link below.
LANGUAGE INFORMATION:
This initial release on November 15, 2022, contains all languages.
QUESTIONS?
For any questions about updating your software, please email Software Support or call 866-777-3911. We're here to help.
Agencies should be on the current release of ProQA Paramount v5.1.1.45 to ensure the best compatibility with AQUA v7.1.1.2.
If your agency is on AQUA v7.1.1.1, no XLerator upgrades are needed.
If you are not on AQUA v7.1.1.1, the following XLerator Server upgrades are mandatory BEFORE updating to this release.
PLEASE INCLUDE XLERATOR VERSION WHEN REQUESTING UPDATE
Also, if you haven't joined yet, the True to Q group on Facebook is a great resource to help with your review questions—log in to connect with your community.
We appreciate your dedication to increasing the quality of calltaking in your center. Keep up the great work!
Sincerely,
Your Software Support Team
Toll-free (U.S. & International): 866-777-3911
We're thrilled to announce the release of FPDS® v8.0 with ProQA® v5.1.1.51. FPDS v8.0 is a tremendous jump in the evolution of fire response, a landmark update that equips your agency with protocols designed to address the emerging threats your Emergency Dispatchers encounter every day.
21 Nov. 2024
In response to the alarming rise in mental health distress calls to 911 – specifically suicide calls – the International Academies of Emergency Dispatch® (IAED™) and Priority Dispatch® are pleased to announce the release of Protocol 41: Caller in Crisis (1st Party Only) with the ProQA® v5.1.1.50 Maintenance Release.
13 Jun. 2024
Priority Dispatch® and the International Academies of Emergency Dispatch® are pleased to present AQUA® v7.1.1.5, with important updates to enhance your case review process.
30 Nov. 2023