15 Dec. 2022
The International Academies of Emergency Dispatch® (IAED™) and Priority Dispatch® are pleased to introduce you to the most flexible, accurate, and locally responsive police dispatching protocol in law enforcement.
But don't worry. While we've made it more flexible for you, we've made sure that officer, caller, and bystander safety remain the highest priorities of PPDS v7.0. The protocol is still recognized as the accepted standard of care and practice and backed, as always, by the IAED.
MOST FLEXIBLE
You submitted over 200 IAEPD Proposals for Change that the Academy has incorporated into PPDS v7.0. Some of those PFCs led to more than 100 Jurisdictionally Approved Questions and Instructions you can now turn on or off in ProQA® .
MOST ACCURATE
Many new Determinant Codes were also added to make sure you can send your officers the most accurate description of the scene in the least amount of time.
MOST LOCALLY RESPONSIVE
And remember the alternative call pathways we introduced with PPDS v6.4? They allow your emergency dispatchers to route non-urgent or low-priority events to non-traditional responses or special referrals while in ProQA. That means fewer officers will be assigned to handle calls that don’t require an on-scene presence.
We'll walk you through a few of the many key changes below. Please see the PPDS v7.0 Update Guide for a list of all changes.
Please click one of the buttons below to request access to PPDS v7.0 and all other release documentation. Release documentation includes an Update Guide and Agency Impact Form. Look for the Release Notes with the November maintenance release of ProQA v5.1.1.45.
Already have access? Just click below and be sure to bookmark the site! After 90 days the site will prompt you to request again. We'll continually update the site with each software release.*
Need access? Click below to request access to the Priority Dispatch Software Access SharePoint. You'll be given access for 90 days and won't need to request again during that time!*
For help updating your software, please contact Software Support at 866-777-3911 or email software.support@prioritydispatch.net
GLOBAL
PROTOCOL 106: ASSAULT/SEXUAL ASSAULT/SHOOTING/STABBING
OTHER PROTOCOL CHANGES
We want to thank you for your PFCs and ongoing valuable feedback that make advancements like PPDS v7.0 possible. Our powerful collaboration with you empowers us to fulfill our mission of leading the creation of meaningful change in public safety and health.
Sincerely,
Priority Dispatch in association with the International Academies of Emergency Dispatch
In response to the alarming rise in mental health distress calls to 911 – specifically suicide calls – the International Academies of Emergency Dispatch® (IAED™) and Priority Dispatch® are pleased to announce the release of Protocol 41: Caller in Crisis (1st Party Only) with the ProQA® v5.1.1.50 Maintenance Release.
13 Jun. 2024
Version 5.3 of the Emergency Communications Nurse System™ (ECNS™) protocols are ready for release.
12 May. 2023
We're pleased to announce the release of AQUA® v7.1.1.4 (5/23/2023), which includes updates to make your case review more efficient and effective.
10 May. 2023