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We're thrilled to announce the release of FPDS® v8.0 with ProQA® v5.1.1.51. FPDS v8.0 is a tremendous jump in the evolution of fire response, a landmark update that equips your agency with protocols designed to address the emerging threats your Emergency Dispatchers encounter every day.

In response to the alarming rise in mental health distress calls to 911 – specifically suicide calls – the International Academies of Emergency Dispatch® (IAED™) and Priority Dispatch® are pleased to announce the release of Protocol 41: Caller in Crisis (1st Party Only) with the ProQA® v5.1.1.50 Maintenance Release.

The International Academies of Emergency Dispatch® (IAED™) and Priority Dispatch® are pleased to present Protocol 40: Incident Standby/Staging for the MPDS® with this ProQA® v5.1.1.48 Maintenance Release.

The International Academies of Emergency Dispatch® (IAED™) and Priority Dispatch® are pleased to present MPDS® v14.0 (3/14/2023) with this ProQA® v5.1.1.46 Release.

The International Academies of Emergency Dispatch® (IAED™) and Priority Dispatch® are pleased to present the revised Protocol 25 with this ProQA v5.1.1.45 Maintenance Release. With mental health calls reaching critical levels, the complete reworking of Protocol 25 has been a top priority for us. Even its title has changed.

This Medical-only ProQA® v5.1.1.44.2 Special Monkeypox Release is in rapid response to the current Monkeypox outbreak and contains a new Emerging Infectious Disease Surveillance (EIDS) Tool that triages Monkeypox exposure and symptoms.

This ProQA® v5.1.1.44.1 Patch Release reverts a change made in the ProQA v5.1.1.44 release. In this recent release, there was a software change that allowed ProQA to keep an override Determinant Code when later adding a suffix, if the Emergency Dispatcher had previously reconfigured to an override during dispatch.

The International Academies of Emergency Dispatch® (IAED™) and Priority Dispatch® are pleased to release ProQA® v5.1.1.44 Maintenance Release with IAED protocol updates to Medical 13.3.326 (4/6/2022), Fire 7.1.192 (5/6/2022), and Police 6.4.132 (4/13/2022), as well as software enhancements.

The International Academies of Emergency Dispatch® (IAED™) and Priority Dispatch® are pleased to release ProQA® v5.1.1.43 Maintenance Release with IAED protocol updates to Medical 13.3.259 (12/2/2021), Fire 7.1.141 (12/13/2021), and Police 6.4.125 (12/6/2021), as well as software enhancements.

The International Academies of Emergency Dispatch® (IAED™) and Priority Dispatch® are pleased to release ProQA® v5.1.1.42 Maintenance Release with IAED protocol updates to MPDS® 13.3.249 (9/28/2021), FPDS® 7.1.136 (10/1/2021), and PPDS® 6.4.113 (9/28/2021), as well as software enhancements.