Blog
Featured
4 Fire Dispatch Updates in FPDS v8.0 You Won't Want To Miss
The latest version of the Fire Priority Dispatch System is designed to meet the modern challenges faced by Emergency Fire Dispatchers. This landmark update is the result of countless hours of effort by the IAED Council of Fire Standards and Fire Curriculum Board.
9 Jan. 2025
Fire Department Calltaking Systems: Full Guide
Fire department calltaking systems like FPDS improve response times, accuracy, and safety by guiding calltakers, allocating resources, and providing training.
4 Dec. 2024
911 Software Your Communications Center Needs
The best 911 software for you depends on your needs. Luckily, ProQA® integrates with several 911 products to meet as many of your needs as possible.
6 Nov. 2024
How to Support Our Heroes (And Their Hounds)
First responders work tirelessly to keep our communities safe, facing danger and stress on a daily basis. From firefighters to police officers, and K-9 units to search and rescue dogs, these heroes (and their hounds) deserve our respect. If you're unsure how to contribute, consider the following ways to support first responders—and their canine partners.
3 Oct. 2024
3 Ways PPDS Encourages a Better Relationship with Law Enforcement
A positive relationship between an Emergency Communications Center and the law enforcement community for which it dispatches shouldn’t be a big ask. Both parties are working hard and sacrificing for the people they serve and their goals are the same: keep their people safe and minimize the bad things that can happen.
19 Sep. 2024
Protocol 41: Make a Difference With a 911 Solution for Suicidal Callers
The IAED partnered with the 911 Training Institute and gathered a team of experts that spent over seven years researching and refining a structured system for dispatching severe mental health calls that focuses on the well-being of the caller called Protocol 41: Caller in Crisis.
6 Sep. 2024
About
The Priority Dispatch Blog offers insights relevant to Emergency Communications Center Leadership, Emergency Dispatchers, and First Responders. Check back regularly for new content surrounding Medical, Fire, Police, and Nurse Triage Disciplines.
Topics
Latest
What Makes PPDS v7.0 the Most Flexible Emergency Police Dispatch Solution?
In its latest version, PPDS v7.0 implemented over 200 suggested changes made by its global community of users. These changes, along with fresh research into Jurisdictionally Approved Questions and Instructions have led to the most flexible Emergency Police Dispatch solution in the industry.
6 Sep. 2024
What Makes PPDS v7.0 Different from Past Versions?
PPDS v7.0 represents a significant leap forward in this regard, introducing several key updates designed to address the needs of ECCs all over the world. This post explores the standout features of PPDS v7.0 that distinguish it from previous versions.
6 Sep. 2024
PPDS Goes Canada: Canadian Localization in PPDS v7.0
Priority Dispatch is proud to announce that PPDS has now been meticulously localized for Canadian law enforcement. We know Canada and we’ve leveraged our relationships all over the country to be sure that PPDS v7.0 is as effective in Yukon as it is in Nova Scotia.
6 Sep. 2024