PPDS Goes Canada: Canadian Localization in PPDS v7.0

The Police Priority Dispatch System (PPDS) has long been recognized as a gold standard in Emergency Police Dispatch around the world. Priority Dispatch is proud to announce that this proven, evidence-based system has now been meticulously localized for Canadian law enforcement. This update brings the same level of excellence that has been a hallmark in the United States to emergency communications centres across Canada.

A Worldwide Law Enforcement Solution

PPDS is a globally trusted solution that ensures the highest level of service in Emergency Police Dispatch. By standardizing the communication process, PPDS helps law enforcement agencies maintain consistency, accuracy, and efficiency—no matter where they are in the world.

Priority Dispatch knows Canada: we have a presence in every Canadian province and territory, and we’ve leveraged our relationships all over the country to be sure that PPDS v7.0 is as effective in Yukon as it is in Nova Scotia.

Why Use PPDS At All?

Emergency communication is the backbone of effective law enforcement response. The language used by Police Dispatchers can mean the difference between a situation under control and one that escalates. PPDS provides a structured and standardized protocol that empowers Police Dispatchers to respond accurately and efficiently. It’s not just about speed; it’s about ensuring that the right information reaches the right people at the right time.

Moreover, PPDS helps tackle some of the critical staffing challenges that communications centres face. The OMEGA determinant codes in PPDS v7.0 allow Police Dispatchers to reserve officers for only the most critical situations, optimizing resource allocation and ensuring that non-emergency calls are handled appropriately.

Updates to PPDS v7.0 for Canadian Law Enforcement

The latest version of PPDS has undergone over 100 specific changes to better serve Canadian law enforcement. These updates weren’t made in isolation; they were the result of countless hours spent with language experts and various Canadian agencies to ensure that the system is fully aligned with local needs.

Key language updates include:

• “DUI” is now “Impaired Driving”

• “Larceny” has been removed entirely from the protocols

• “Burglary” is now referred to as “Break-and-Enter”

• References to “NCIC” have been updated to “CPIC”

In addition to language localization, PPDS v7.0 offers unparalleled customization options. With over 290 Jurisdictionally Approved Questions and Instructions, law enforcement agencies can tailor the system to meet the specific needs of their communities. Whether it’s toggling certain protocols on or off or adjusting response modes, PPDS ensures that each community gets precisely what it requires.

The Police Priority Dispatch System has been the gold standard for Emergency Police Dispatch for well over two decades. With the Canadian localization of PPDS v7.0, law enforcement agencies across Canada can now benefit from a system that is both globally trusted and expertly fit to their local needs.

Don’t leave your Police Dispatchers in the lurch. With PPDS v7.0, you’re giving them the best tools to make sure that every call is handled the way you know it should be. To see how the Police Priority Dispatch System can benefit your centre or agency, schedule a demo with one of our experts today.