ProQA v5.1.1.40 Maintenance Release

We're excited to announce the release of ProQA® v5.1.1.40 with MPDS® v13.3.200 (4/7/2021) and FPDS® v7.1.109 (4/7/2021). Please see important highlights of MPDS and FPDS changes farther down in this email.

TO ACCESS THE RELEASE:

Use one of the links below to access the software download and release notes.

Already have access? Just click below and be sure to bookmark the site! After 90 days the site will prompt you to request again. We'll continually update the site with each software release.*

ALREADY HAVE ACCESS?

Need access? Click below to request access to the Priority Dispatch Software Access SharePoint. You'll be given access for 90 days and won't need to request again during that time!*

REQUEST ACCESS

*The Priority Dispatch Software Access SharePoint will contain any and all releases that come out within your 90 day access period.

For help updating your software, please contact Software Support at 866-777-3911 or email software.support@prioritydispatch.net.

New in MPDS® v13.3.200 (4/7/2021)

PROTOCOL 2: Allergies (Reactions)/Envenomations (Stings, Bites)

• If the patient is alert and breathing and swallowing normally with an EpiPen on scene, the caller won't be directed to use a non-prescribed medication.

PROTOCOL 11: Choking

• Several changes were made to facilitate more efficient call processing for choking patients who are not breathing or with INEFFECTIVE/UNCERTAIN breathing.

PROTOCOL 24: Pregnancy/Childbirth/Miscarriage

• In Key Question 1 the MISCARRIAGE definition and SIGNS OF LIFE Warning were updated to ensure correct selection of the appropriate STILLBIRTH or MISCARRIAGE option.

PROTOCOL 25: Psychiatric/Abnormal Behavior/Suicide Attempt

• Key Question “Does s/he have difficulty breathing?” is now asked regardless of the alert status.

New in FPDS® v7.1.109 (4/7/2021)

PROTOCOL 59: Fuel Spill/Fuel Odor

• Key Questioning sequence was adjusted to better process spills into a sewer or drain.

PROTOCOL 61: HAZMAT

• In Key Questioning sequence for illegal drug labs and chemical suicides, questions were eliminated that the caller is typically unable to answer or could put the caller in danger.

PROTOCOL 77: Motor Vehicle Collision

• If a suffix qualifies after the initial send of 77-E-1, ProQA now adds the appropriate suffix to the ECHO code, ensuring correct resources are sent and safety issues are addressed.

We so appreciate your dedication to providing the highest level of service to your communities and are proud to partner with you to continually improve emergency dispatch around the globe.

Sincerely,

Priority Dispatch & the International Academies of Emergency Dispatch

For help updating your software, please contact Software Support at 866-777-3911 or email software.support@prioritydispatch.net.