12 Jun. 2020
Now emergency medical dispatchers can quickly direct 911 callers to the closest automated external defibrillator (AED) from within ProQA® to help with sudden cardiac arrest (SCA) emergencies.
New AED Geolocation Capability
The PulsePoint AED integration with Priority Dispatch® allows dispatchers to direct callers to the nearest AED from within ProQA. With minor changes to workflow, plus enhancements in logic based on AED proximity, users will save critical time during life-threatening emergencies.
We're thrilled to announce the release of FPDS® v8.0 with ProQA® v5.1.1.51. FPDS v8.0 is a tremendous jump in the evolution of fire response, a landmark update that equips your agency with protocols designed to address the emerging threats your Emergency Dispatchers encounter every day.
21 Nov. 2024
In response to the alarming rise in mental health distress calls to 911 – specifically suicide calls – the International Academies of Emergency Dispatch® (IAED™) and Priority Dispatch® are pleased to announce the release of Protocol 41: Caller in Crisis (1st Party Only) with the ProQA® v5.1.1.50 Maintenance Release.
13 Jun. 2024
The International Academies of Emergency Dispatch® (IAED™) and Priority Dispatch® are pleased to present Protocol 40: Incident Standby/Staging for the MPDS® with this ProQA® v5.1.1.48 Maintenance Release.
16 Nov. 2023