29 Jul. 2020
Priority Dispatch® and the International Academies of Emergency Dispatch™ are excited about the many new innovations coming your way with this release of ProQA® v5.1.1.37—let us walk you through them:
As always, please request the latest version of ProQA and all other release documentation on the Priority Dispatch Software Download site.
For help updating your software, please contact Software Support at 866-777-3911 or email software.support@prioritydispatch.net.
We've made significant changes and additions to the protocols in Fire v7.1.66 (7/14/2020) to guide emergency dispatchers to collect even more accurate information—information to help send more appropriate resources and to help responders locate incidents more quickly. Changes have also been made to provide callers with more appropriate instructions.
IMPLEMENTATION OF FPDS v7.1.66 RELEASE:
Be sure to log in to the College and take the FPDS v7.1 Update Tutorial. You'll be an expert on this new version, and earn 2 credits of CDE as well!
We remain committed to the continual evolution of each of our protocol disciplines and our software in order to best support your emergency dispatchers and responders as they serve your community.
Thanks again for your tireless work on the front lines, whether in the current crisis of COVID-19 or in your everyday service of maintaining safety and harmony for your residents. We applaud all that you do.
Sincerely,
Priority Dispatch and the International Academies of Emergency Dispatch
For help updating your software, please contact Software Support at 866-777-3911 or email software.support@prioritydispatch.net.
We're thrilled to announce the release of FPDS® v8.0 with ProQA® v5.1.1.51. FPDS v8.0 is a tremendous jump in the evolution of fire response, a landmark update that equips your agency with protocols designed to address the emerging threats your Emergency Dispatchers encounter every day.
21 Nov. 2024
In response to the alarming rise in mental health distress calls to 911 – specifically suicide calls – the International Academies of Emergency Dispatch® (IAED™) and Priority Dispatch® are pleased to announce the release of Protocol 41: Caller in Crisis (1st Party Only) with the ProQA® v5.1.1.50 Maintenance Release.
13 Jun. 2024
The International Academies of Emergency Dispatch® (IAED™) and Priority Dispatch® are pleased to present Protocol 40: Incident Standby/Staging for the MPDS® with this ProQA® v5.1.1.48 Maintenance Release.
16 Nov. 2023