12 Feb. 2021
Hello!
Priority Dispatch® and the International Academies of Emergency Dispatch® have released AQUA v7.1.0.3 (11/3/2020), which includes updates to make your case review more efficient and effective. A few key changes:
Complete AQUA and XLerator® release notes are available to you on the Client Portal, along with the Agency Impact Form.
REQUEST ACCESS TO AQUA v7.1.0.3
Agencies should be on the current release of Paramount v5.1.1.38 to ensure the best compatibility with AQUA.
Please note that XLerator Server and AQUA upgrades must be done in conjunction with each other (update XLerator first then AQUA) as older versions of AQUA will not be of AQUA will not be compatible with newer versions of XLerator.
In order to update to AQUA v7.1.0.3, you must FIRST update XLerator to:
PLEASE INCLUDE XLERATOR VERSION WHEN REQUESTING UPDATE
Also, if you haven't heard, the True to Q group on Facebook is back up and running to help with your review questions—log in to connect with your community.
We appreciate your dedication to increasing the quality of calltaking in your center.
Thanks for all you do!
Cary Breeze
Manager, Client Support Services
Toll-free (U.S. & International): 866-777-3911
In response to the alarming rise in mental health distress calls to 911 – specifically suicide calls – the International Academies of Emergency Dispatch® (IAED™) and Priority Dispatch® are pleased to announce the release of Protocol 41: Caller in Crisis (1st Party Only) with the ProQA® v5.1.1.50 Maintenance Release.
13 Jun. 2024
Version 5.3 of the Emergency Communications Nurse System™ (ECNS™) protocols are ready for release.
12 May. 2023
We're pleased to announce the release of AQUA® v7.1.1.4 (5/23/2023), which includes updates to make your case review more efficient and effective.
10 May. 2023