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Tell Me Exactly is a Priority Dispatch Corp. podcast developed by our team of Protocol Experts. We cover Emergency Communications Center management, industry best practices, and tell you exactly what you need to know to be your best self in public safety.

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All About Assigning Field Responses to Determinant Codes

Who needs to be in the room when deciding what response goes to what Determinant Code? What do most centers get wrong? Is there a best way to do it? Meridith brings on Brian Dale to share his decades of experience and give insights to the process.

24 Jun. 2025

What Qualities Make for an Excellent Police Dispatcher

Guest host Bobby Benton brings Mark Von Behren on to talk about the qualities that make a police dispatcher exceptional, both from a dispatch and a leadership point of view.

3 Jun. 2025

QA: The Concept of Reasonableness

Meridith invites Brian Dale on the podcast to talk about reasonableness in QA and why it's such a critical concept as Qs deal with Case Review.

20 May. 2025

Live from NAVIGATOR ft. Dispatch in Depth and Within the Trenches

This week we're giving you a taste of the IAED's NAVIGATOR Conference! Meridith joins up with Becca Barrus from Dispatch in Depth and Ricardo Martinez from Within the Trenches to get community takes from Emergency Dispatchers and calltakers like you.

6 May. 2025

How to Communicate with Child Callers

Meridith and Jose use the Principles of Emergency Medical Dispatch and their own years of experience to break down communicating with child callers.

15 Apr. 2025

How to Create an Effective Policy for Gone-on-Arrivals

Meridith invites Brian Dale on to discuss what Comm. Centers should do when responders arrive at a scene and can't locate the first-party caller who asked them to come.

25 Mar. 2025

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Tell Me Exactly is a Priority Dispatch Corp. podcast developed by our team of Protocol Experts. We cover Emergency Communications Center management, industry best practices, and tell you exactly what you need to know to be your best self in public safety.