What Makes PPDS v7.0 the Most Flexible Emergency Police Dispatch Solution?

Version 7 of the Police Priority Dispatch System (PPDS v7.0) is the most flexible structured calltaking solution ever developed for Emergency Police Dispatch. Built on proven Police Protocols developed by the International Academies of Emergency Dispatch (IAED), PPDS v7.0 empowers Emergency Police Dispatchers to not only consistently send the right response to the right location in an efficient manner, but also to secure scenes over the phone and increase caller, victim, bystander, and officer safety through Pre-Arrival and Post-Dispatch Instructions.

In its latest version, PPDS v7.0 implemented over 200 suggested changes made by its global community of users. These changes, along with fresh research into Jurisdictionally Approved Questions and Instructions have led to the most flexible Emergency Police Dispatch solution in the industry.

Your Stakeholders Customize PPDS to Your Community

From large populations to small communities and everything in between, PPDS v7.0 is designed to fit your needs as determined by your stakeholders. Jason Barbour, Chief of Implementations at Priority Dispatch and a former president of NENA said it best:

“Some agencies want every question we can provide them and every instruction we can give them. That’s great—it works in their locale. Some of the larger agencies, due to staffing shortages or what have you, they really need the calltaker in the call and out of the call as quickly as possible. [PPDS v7.0] has that feature available more so than it ever has in previous versions.”

This customization comes about through over 290 Jurisdictionally Approved Questions and Instructions—steps in the interrogation and post-dispatch portions of the protocols that can be toggled on or off based on the needs of an agency or community.

Safety and Scene Preservation Are Paramount

The flexibility to turn off certain questions or instructions doesn’t mean that PPDS v7.0 is getting away from its roots as the premier structured calltaking solution for police—the science is still in the driver’s seat. Questions and instructions involving scene preservation and officer, victim, and bystander safety can’t be toggled off—and no one should want them to be. 

The most critical information for every type of call is still gathered with PPDS v7.0. A timely response with the appropriate type of equipment and officer involvement is still sent. PPDS v7.0 isn’t a system that allows you to break out the elements that make it the most defensible, efficient, and robust Emergency Police Dispatch solution in the industry—it’s a system that lets you better dispatch for the needs and quirks of your community.

Learn more about PPDS v7.0 here. To reach out to a representative for a demo of the system, click here.