ProQA v5.1.1.39 Maintenance Release with PPDS v6.3

Hello!

We're excited to announce the release of Police Priority Dispatch System™ v6.3.11 (1/22/2021) with this ProQA® v5.1.1.39 release. We've highlighted key updates and improvements below.

Of significant importance in PPDS® v6.3 are the very timely changes we've made to the Mental Disorder and Suicidal Person Protocols.

• After consulting with mental health experts, considering proposals for change, and reviewing the available research, we've made changes that allow agencies to better tailor their responses to violent behavior based on the subject’s actions, intentions, and history.
• Correspondingly, suicide triage now helps emergency dispatchers gather better information regarding a subject’s state of mind, history, and plans regarding suicide.

At the link below you can request the software download, release letter, and PPDS v6.3.11 Update Guide that will walk you through the changes. Also be sure to view the PPDS v6.3.11 Update Tutorial on the College for 30 minutes of CDE (see below).

Be sure to log into the College and take the PPDS v6.3 Protocol Update CDE. You'll be an expert on this new version and earn 30 minutes of CDE credit as well!

CRITICAL: AQUA® v7.1.0.3 or lower cannot currently support imports for PPDS v6.3. If your agency will be moving to PPDS v6.3, please contact PDC Software Support to assist you in making necessary adjustments. The next AQUA release (estimated March 2nd) will include the ability to import PPDS v6.3 automatically.

REQUIREMENT BEFORE UPDATING TO MPDS v13.3.190 (1/29/2021)

BEFORE UPDATING: Your agency is required to review this video which outlines the significant changes made in MPDS® v13.3.190 (1/29/2021) to the Advanced Compressions Monitor to improve its function and usability, including Mouth-To-Mouth, Mouth-To-Stoma, and Evaluate Breathing instructions inside the tool itself.

WATCH THE VIDEO!

IMPORTANT: Be sure your agency reviews this Advanced Compressions Monitor video to understand the flow and additions that have been made BEFORE installing ProQA v5.1.1.39.

For help updating your software, please contact Software Support at 866-777-3911 or email software.support@prioritydispatch.net.

New Release: PPDS v6.3.11 (1/22/2021)

PROTOCOL 100: Case Entry Protocol

• All Sub-Chief Complaints have been removed from Protocol 121.

PROTOCOL 121: Mental Disorder (Behavioral Problems)

• Four new Determinant Codes have been added: 121-D-2 “Considering harm to self/others,” 121-D-3 “Unknown if violent,” 121-C-1 “History of harming others,” and 121-C-2 “History of violence.”
• Determinant Code 121-C-1 “Not violent” has been reassigned to 121-B-1.
• The answer choices for the Key Question “Is s/he violent?” have been reordered so “No” is first and “Yes” is second.
• A new Key Question sequence has been created for suspect callers.

PROTOCOL 127: Suicidal Person/Attempted Suicide

• A new Key Question sequence has been created for suspect callers.
• A new Axiom 3 has been added: "Asking a suicidal caller how they plan to kill (as opposed to hurt) themselves helps them to realize the severity of their actions."

New in PPDS v6.2.141 (1/22/2021)

EIDS TOOL

• Two new questions were added to record whether the patient tested positive for COVID in the last 14 days or received a COVID vaccination.

PROTOCOL 113: Disturbance/Nuisance

• Post Dispatch Instruction c “Do not disturb anything at the scene” was replaced with “Do not approach the person(s).”

PROTOCOL 117: Explosion

• Several changes were made to improve call processing for unknown explosions that were heard only.

PROTOCOL 125: Public Service (Lock-out/Lock-in, Peace, Welfare, Reckless Activity)

• Key Question “Does anyone have a key?” is now a Jurisdictionally Approved Question for lock-out/lock-in incidents.

New in MPDS® v13.3.190 (1/29/2021)

ADVANCED COMPRESSIONS MONITOR DX

• Significant changes were made to improve its function and usability, including Mouth-To-Mouth, Mouth-To-Stoma, and Evaluate Breathing instructions inside the tool itself.

EIDS TOOL

• Two new questions were added to record whether the patient tested positive for COVID in the last 14 days or received a COVID vaccination.

PROTOCOL 2: Allergies (Reactions)/Envenomations (Stings, Bites)

• New answer choices were added to differentiate between an EpiPen that belongs to the patient and someone else's EpiPen available on scene (caller is advised to use either one if available).

PROTOCOLS 6, 10, 13 and 26: Breathing Problems, Chest Pain/Chest Discomfort (Non-Traumatic), Diabetic Problems, and Sick Person (Specific Diagnosis)

• A new answer choice "Tested COVID-positive in the last 14 days" was added to two KQs.

MULTIPLE PROTOCOLS

• The AED retrieval PDI was greyed out for first party (alone) patients.

New in FPDS® v7.1.99 (12/29/2020)

EIDS TOOL

• Two new questions were added to record whether the patient tested positive for COVID in the last 14 days or received a COVID vaccination.

PROTOCOL 59: Fuel Spill/Fuel Odor

• Suffixes I, V, and W were disqualified on codes 59-D-1, 59-D-2, and 59-D-3 as not achievable.

PROTOCOL 71: Vehicle Fire

• Suffixes H, T, and U were disqualified on codes 71-B-4 and 71-D-5 as not achievable.

PROTOCOL 77: Traffic Collision/Transportation Incident

• The "No suffix" option was disqualified on code 77-B-2 as not achievable.

We want to thank you for your continued extraordinary efforts during this pandemic and assure you of our support. If you haven't already, please request to join our Facebook group, Emergency Dispatch in the COVID Outbreak, where you can ask questions and share insights with colleagues and IAED representatives.

Sincerely,

Priority Dispatch & the International Academies of Emergency Dispatch

For help updating your software, please contact Software Support at 866-777-3911 or email software.support@prioritydispatch.net.