Meredith invites Allen Siorek and Jason Barbour to discuss getting your Emergency Communications Center staff to buy in and get on board with your direction as a leader. They talk about experiences they've had, best practices, and what doesn't work.

25 Jun. 2024

Guest host Bobby Benton invites Dave Warner, Jason Barbour, and Mark Von Behren (all seasoned and retired law enforcement officers with decades of experience) to explain what we mean when we refer to industry standards in Emergency Police Dispatching. They discuss the various standards-setting organizations active today, then discuss what those standards mean for Emergency Communications Centers today.

11 Jun. 2024

Meridith invites Mike Thompson and Jay Dornseif to explain what we mean when we refer to industry standards in Emergency Fire Services. They discuss the history of industry standards and the various bodies that set them, then discuss what those standards mean for Emergency Communications Centers today.

28 May. 2024

What do you do when one of your staff just isn't getting it? What if it's the whole Comm Center? There are plenty of reasons why your center might have gotten off the protocol path—the question is, how do you get back on it?

30 Apr. 2024

Our very first episode features Dr. Jeff J. Clawson, CEO of Priority Dispatch Corp. Dr. Clawson has been at the forefront of emergency dispatch since its very beginning. Here, he explains where the term "Tell Me Exactly What Happened" came from and why it's important to the dispatch process.

16 Apr. 2024