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Hands-On Certification Expertise.

Priority Dispatch Corp. (PDC) Certification courses prepare communication center staff to deliver standardized, quality care through hands-on classroom instruction to become highly proficient in the knowledge, skills, and attributes to be proficient in the individual medical, fire, police, or Emergency Communication Nurse System (ECNS) protocols. International Academies of Emergency Dispatch (IAED) certification requires that EDs recertify every two years in order to maintain continuing levels of excellence. Similarly, Emergency Dispatch Quality Assurance (ED-Q) Courses equip your staff with the tools and understanding of the Priority Dispatch System (PDS) Protocols to maintain an effective Quality Assurance (QA) and performance management programs within your center.