CDE Online Data Sheet

Purpose: Priority Dispatch Corp.’s (PDC) Continuing Dispatch Education (CDE) Online — The Advancement Series — is an essential item located in the tool kit of every successful communication center. The Advancement Series provides up-to-date, individualized Web-based topical training lessons to keep an agency’s calltakers/dispatchers on the leading edge of best practices in emergency communications. The Advancement Series is employed by hundreds of communication centers and thousands of International Academies of Emergency Dispatch (IAED) members the world over.

Procedure: The Advancement Series helps agencies reduce costs and improve emergency dispatch effectiveness and efficiency by providing staff with individual, topical online CDE lessons from any Windows-equipped computer. Each lesson provides the calltaker/dispatcher with enhanced knowledge and skill, a better evaluation approach to emergency events, and a greater understanding of patient needs during particular emergencies. The Advancement Series provides communication center staff with the expertise needed to effectively handle real-life emergencies.

The Advancement Series can be broken up into the following series:

  • Emergency Medical Dispatch (EMD) Advancement Series
  • Emergency Fire Dispatch (EFD) Advancement Series
  • Emergency Police Dispatch (EPD) Advancement Series
  • Emergency Medical Dispatch (EMD) Advancement Flashback Series

2016 EMD Advancement Series

CDE 66: The MPDS Cardiac or Respiratory Arrest/Death Protocol v13

This lesson discusses the use of the MPDS Cardiac or Respiratory Arrest/Death Protocol. It starts with a brief discussion about cardiac and respiratory arrest including the importance of high quality CPR. The rest of the lesson is specifically designed to help you: (1) select the correct Chief Complaint Protocol, (2) understand the rationale behind the MPDS Key Questions, (3) determine the correct Determinant Descriptor, and (4) select the appropriate Dispatch Life Support instructions for these patients.

CDE 67: The MPDS Allergies (Reactions)/Envenomations (Stings, Bites) Protocol v13

This lesson discusses the use of the MPDS Allergies (Reactions)/Envenomations (Stings, Bites) Protocol. It starts with a brief discussion about allergies and allergic pathology. The lesson next discusses problems associated with various envenomation situations.  The rest of the lesson is specifically designed to help you: (1) select the correct Chief Complaint Protocol, (2) understand the rationale behind the MPDS Key Questions, (3) determine the correct Determinant Descriptor, and (4) select the appropriate Dispatch Life Support instructions for these patients.

CDE 68: The MPDS Hemorrhage/Lacerations Protocol v13

This lesson discusses the use of the MPDS Hemorrhage/Lacerations Protocol. It starts with a brief discussion about blood and bleeding including: hypovolemic shock, hemostasis, bleeding disorders, blood thinners, and vascular access for hemodialysis. The rest of the lesson is specifically designed to help you: (1) select the correct Chief Complaint Protocol, (2) understand the rationale behind the MPDS Key Questions, (3) determine the correct Determinant Descriptor, and (4) select the appropriate Dispatch Life Support instructions for these patients.

CDE 69: The MPDS Overdose/Poisoning (Ingestion) Protocol v13

This lesson discusses the use of the MPDS Overdose/Poisoning (Ingestion) Protocol. It starts with a brief discussion about overdose and poisoning situations including the specific dangers associated with the ingestion of antidepressants, cocaine, methamphetamine, narcotics, acids and alkalis, and cardiac medications. The rest of the lesson is specifically designed to help you: (1) select the correct Chief Complaint Protocol, (2) understand the rationale behind the MPDS Key Questions, (3) determine the correct Determinant Descriptor, and (4) select the appropriate Dispatch Life Support instructions for these patients.

2015 EMD Advancement Series

CDE 62: The MPDS Diabetic Problems Protocol v13.0

This lesson discusses the use of the Medical Priority Dispatch System (MPDS) Diabetic Problems Protocol. It starts with a brief discussion about diabetes and some of the complications associated with the disease, including hypoglycemia/insulin shock, diabetic ketoacidosis, and diabetic coma. The rest of the lesson is specifically designed to help you, (1) select the correct Chief Complaint Protocol, (2) understand the rationale behind the MPDS Key Questions, (3) determine the correct Determinant Descriptor, and (4) select the appropriate Dispatch Life Support instructions for these patients.

CDE 63: The MPDS Chest Pain/Chest Discomfort (Non-Traumatic) Protocol v13.0

This lesson discusses the use of the MPDS Chest Pain/Chest Discomfort (Non-Traumatic) Protocol. It starts with a brief discussion about medical problems that may be present with chest pain or chest discomfort, including the following: heart attack, dissecting thoracic aortic aneurysm, angina, pericarditis, pneumothorax, pulmonary embolus, esophagitis, hiatal hernia, pleurisy, pneumonia, and viral illnesses. The rest of the lesson is specifically designed to help you, (1) select the correct Chief Complaint Protocol, (2) understand the rationale behind the MPDS Key Questions, (3) determine the correct Determinant Descriptor, and (4) select the appropriate Dispatch Life Support instructions for these patients.

CDE 64: The MPDS Drowning/Near Drowning/ping/Scuba Accident Protocol v13.0

This lesson discusses the use of the MPDS Drowning/Near Drowning/ping/Scuba Accident Protocol. It starts with a brief discussion about injuries and safety concerns associated with drowning, near drowning, ping accidents, and scuba accidents. The rest of the lesson is specifically designed to help you, (1) select the correct Chief Complaint Protocol, (2) understand the rationale behind the MPDS Key Questions, (3) determine the correct Determinant Descriptor, and (4) select the appropriate Dispatch Life Support instructions for these patients.

CDE 65: The MPDS Heart Problems/AICD Protocol v13.0

This lesson discusses the use of the MPDS Heart Problems/AICD Protocol. It starts with a brief discussion about common heart problems and common treatment technologies, including AICD The rest of the lesson is specifically designed to help you, (1) select the correct Chief Complaint Protocol, (2) understand the rationale behind the MPDS Key Questions, (3) determine the correct Determinant Descriptor, and (4) select the appropriate Dispatch Life Support instructions for these patients.

EMD Advancement Flashback Series

CDE 53: The MPDS Understanding Traffic/Transportation Incidents v12.2

This lesson discusses the use of the MPDS Traffic/Transportation Incidents Protocol. It starts with a brief discussion about common challenges that may be associated with traffic and transportation incidents. The rest of the lesson is specifically designed to help you, (1) select the correct Chief Complaint Protocol, (2) understand the rationale behind the MPDS Key Questions, (3) determine the correct Determinant Descriptor, and (4) select the appropriate Dispatch Life Support instructions for these patients.

CDE 55: The MPDS Sick Person (Specific Diagnosis) Protocol v12.2

This lesson discusses the use of the MPDS Sick Person (Specific Diagnosis) Protocol. It starts with a brief definition for “sick person” and describes several maladies, including meningitis, febrile seizure, encephalitis, West Nile virus, pneumonia, sepsis, SARS, and influenza. The rest of the lesson is specifically designed to help you, (1) select the correct Chief Complaint Protocol, (2) understand the rationale behind the MPDS Key Questions, (3) determine the correct Determinant Descriptor, and (4) select the appropriate Dispatch Life Support instructions for these patients.

CDE 56: The MPDS Psychiatric/Abnormal Behavior/Suicide Attempt Protocol v13.0

This lesson discusses the use of the MPDS Psychiatric/Abnormal Behavior/Suicide Attempt Protocol. It starts with a brief discussion about common types of mental illness and medical causes of abnormal behavior. Specifically, the lesson addresses: schizophrenia, depression, bipolar disorder, suicidal behavior, alcohol intoxication, delirium tremens, drug abuse, insulin shock, hypovolemic shock, cerebral hypoxia, Alzheimer’s disease and dementia, and head trauma. The rest of the lesson is specifically designed to help you: (1) select the correct Chief Complaint Protocol, (2) understand the rationale behind the MPDS Key Questions, (3) determine the correct Determinant Descriptor, and (4) select the appropriate Dispatch Life Support instructions for these patients.

CDE 57: Rare EMD Encounters

This lesson discusses rare EMD situations that can have serious consequences for callers, patients, and responders. Specifically, the lesson discusses the following: cardiac support technologies, including pacemakers, AEDs, AICDs, wearable defibrillators, and ventricular assist devices; chemical suicides; pandemic influenza; unusual seizure situations, including diabetic seizures, seizures signaling cardiac arrest, cardiovascular syncope, ATYPICAL seizures, seizures during pregnancy, and CONTINUOUS and MULTIPLE seizures; and autonomic dysreflexia.