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LowCode Data Sheet

Priority Solutions Inc.’s (PSI) LowCode software is used in the International Academies of Emergency Dispatch’s (IAED) Emergency Communication Nurse System (ECNS). LowCode allows communication centers to provide alternatives to callers with non-emergency events. Using LowCode, an Emergency Communication Nurse (ECN)—who is a certified registered nurse (RN)—offers alternatives health care options to callers with non-life-threatening medical concerns based on sound, medical protocols. In addition to matching patients with the most appropriate care provider, the ECNS also frees up EMS resources for emergent patient needs.

LowCode seamlessly integrates with IAED’s Medical Priority Dispatch System (MPDS) and Priority Dispatch Corp.’s ProQA calltaking software to offer agencies the most efficient, effective, and flexible calltaking/dispatching and call prioritization process in the world.

Complete Control — LowCode’s protocol features a logically structured questioning sequence, from high-acuity to low-acuity, ensuring critical symptoms are identified early in the call and are transferred to LowCode’s embedded ProQA system. Information is also obtained during the call, triggering the appropriate ProQA dispatch code. Each protocol consists of an array of flow-control and logic pointers linked to clinical content containing triage questions and final Point of Care scheduling and instructions.

Quality Assurance — LowCode contains an assortment of operational reporting abilities as well as a comprehensive XML data export capability to enable quality improvement techniques using PDC’s AQUA software and statistical analyses to improve ECN performance.


Minimum System Requirements

LowCode Workstation:

Processor: 1 GHz or faster processor
RAM: 2 GB 
OS: Windows 7 or newer operating system
Disk Space: 100 MB hard drive capacity
Other: 10/100/1000 Mbps network card

LowCode Main Server (Application and SQL Server) 

Processor: 2 GHz or faster processor
Disk Space: 50 GB hard drive capacity
Other: 10/100/1000 Mbps network card

 Available USB port for security key (XLerator 4 requirement)

  • Windows Server 2008 or newer
  • SQL Server 2008 R2, 2012