LowCode

LowCode software operates the world’s leading emergency nurse triage—the Emergency Communication Nurse System (ECNS). Managed by the International Academies of Emergency Dispatch (IAED), the ECNS provides protocol-based alternative referral options to callers with non-life-threatening medical concerns. Priority Solutions Inc. (PSI) is the licensed distributer for LowCode, which is integrated in the communication center with PDC’s ProQA and the Medical Priority Dispatch System (MPDS).

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Why LowCode?

4 Reasons LowCode is a Valuable Companion App to ProQA

Computer-Aided Dispatch (CAD) Integration

It efficiently integrates the power of the Emergency Communication Nurse System (ECNS) Protocol with today’s cutting-edge computer-aided dispatch (CAD) technologies

Logic Prompts for Non-Emergency Calls

It includes a series of trinary logic protocols used by the ECN in non-emergency situations to interpret callers’ symptoms and directs the Emergency Communication Nurse (ECN) to an appropriate Recommended Care Level

Logically Structured Questioning

Each protocol features a logically structured questioning sequence, from high-acuity to low-acuity, thus ensuring the critical symptoms are identified early on in the call and transferred to LowCode’s embedded ProQA system, along with information obtained during the call, triggering the appropriate ProQA dispatch code

Logic Prompts for Non-Emergency Calls

Each protocol consists of an array of flow-control and logic pointers linked to clinical content containing triage questions and final Point of Care scheduling and instructions

Data Sheet

Video

Brochure

See It In Action

Getting Started

Client Services

Benefits of LowCode

  • LowCode assists communication centers in providing alternative referral options to callers with non-life-threatening symptoms, thus prioritizing and allocating scarce public safety resources for actual emergency calls
  • The protocols provide a replicable, standardized approach to phone triage that minimize malpractice risk
  • LowCode contains an assortment of operational reporting abilities as well as a comprehensive XML data export capability to enable quality improvement techniques and statistical analyses to improve Emergency Communication Nurse (ECN) performance

NOTE: A prerequisite to use the Emergency Communication Nurse System (ECNS) and LowCode is the agency must have attained Accredited Center of Excellence (ACE) status in the Medical Priority Dispatch System (MPDS).

Specs

LowCode Workstation:

Processor: 1 GHz or faster processor
RAM: 2GB RAM
OS: Windows 7 or later operating system
Disk Space: 100 MB Hard Drive capacity
Other: 10/100/1000 Mbps network card

LowCode Main Server (Application and SQL Server)

Processor: 2 GHz or faster processor
RAM: 4GB RAM
Disk Space: 50 GB Hard Drive capacity
Other:

  • 10/100/1000 Mbps network card
  • Available USB Port for security key (XLerator 4 requirement)
  • Windows Server 2008 or newer
  • SQL Server 2008 R2, 2012