Performance Management at Your Fingertips.
AQUA Quality Assurance software automates the entire emergency dispatch case review process. It assists you in everything from data entry, to compliance scoring, to record keeping, to reporting, and more. With the power of AQUA you can measure and document the quality of service your dispatchers are providing the community, as well as your level of compliance to International Academies of Emergency Dispatch (IAED) standards. In today’s world, public safety agencies simply must have a QI program that measures, analyzes, and helps them improve, protects them from liability lawsuits, and ensures their citizens are receiving the safest and best possible dispatch service. AQUA delivers this and more.