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Helping agencies help more people

Created specifically for the EMS environment, the COVID-19 Assessment, Tracking & Triage (CATT) tool is the turnkey solution that helps reduce inbound, non-emergent flu-like calls to emergency communication centers so they can better serve communities during the COVID-19 pandemic.

What makes CATT different from other COVID-19 tools?

Unlike other COVID-19 self-assessment tools, CATT can be “white labeled” for any agency and offers a number of dispositions (up to 11) that provide relevant local information and guidance to reduce emergency calls. Some of the features include:

Triages inbound emergency calls for acuity level.

Triages inbound emergency calls for acuity level.

Features locally defined instructions, resources, and advice.

Features locally defined instructions, resources, and advice.

Embeds into an agency’s branded website and easily incorporates into established workflows.

Offers a usability level that’s appropriate for the general public.

Offers a usability level that’s appropriate for the general public.

Embeds into an agency’s branded website and easily incorporates into established workflows.

Right resources. Right now. Specifically designed for EMS centers.

Now, more than ever, emergency communication centers are overburdened with non-emergent COVID-19 calls and need an optimized solution that better serves people in their communities. CATT helps manage the unprecedented strain placed on emergency medical resources with a solution that allows callers to screen themselves safely, then be directed to either call the emergency number or follow directions to the right local health resources.

Developed by EMS Professionals

Created by leaders who specialize in EMS workflows, CATT leverages decades of experience and expertise from Priority Dispatch, Priority Solutions Inc., and its non-profit partner, the International Academies of Emergency Dispatch—the worldwide standard-setting organization that has provided guidance in the industry for over 40 years. And finally, the Artificial Intelligence (AI) that CATT utilizes is powered by Corti—a European company based in Copenhagen, Denmark, that develops state-of-the-art software.

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