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2 August, 2010 | ProQA 3.4.3 Maintenance Release Notification

The below listed maintenance builds can be downloaded from the ProQA FTP site. When applying this build, both the setup.exe and the lang.exe must be installed due to fixes to both logic and software.

Upgrading ALL VERSIONS: As always, with any software update, BACKUP your existing program and DATA.

ProQA Fire
10-JUN-2010 3.4.3.17

• Fixed text cut off / partially visible issue. Proof #5011
• Fix missing comments in "Responder Script". Proof #5444
• Enabled target tool button upon dispatch. Proof #4962
• Updated the 3-minute timer dialog. Proof #5375
• Added Multi-Discipline Launcher info to version screen. Proof #5164
• Fixed sizing issue and added horizontal scroll to KQ Answer box. Proof #5441
• Fixed buffer overrun in TCP CAD mode. Proof #4967
• Redisplay dispatched time upon case reopen. Proof #5208
• Disabled diagnostics when case not active. Proof #5178
• Changed the format of D.E. info in KQ area. Proof #4907

• Enabled 3 minute idle alarm.

• Fixed text cut off / partially visible issue. Proof #5011
• Fix missing comments in "Responder Script". Proof #5444
• Updated the 3-minute timer dialog. Proof #5375
• Added Multi-Discipline Launcher info to version screen. Proof #5164
• Fixed sizing issue and added horizontal scroll to KQ Answered box. Proof #5441
• Fixed buffer overrun in TCP CAD mode. Proof #4967
• Redisplay dispatched time upon case reopen. Proof #5208
• Disabled diagnostics when case not active. Proof #5178
• Fixed stroke diagnostic summary sequences text. Proof #5383
• Do not display "Rule of Nines" dialog when revisiting unassociated KQ. Proof #5301
• Auto fill number hurt to 1 upon Strangulation or Suffocation ECHO. Proof #5396
• Default "Target Tool" dialog initial sized to show all text. Proof #5321
• "Target Tool" links to appropriate PAI for non-first party callers. Proof #5538

• Enabled 3 minute idle alarm.

• Fixed text cut off / partially visible issue. Proof #5011
• Fix missing comments in "Responder Script". Proof #5444
• Enabled target tool button upon dispatch. Proof #4962
• Updated the 3-minute timer dialog. Proof #5375
• Added Multi-Discipline Launcher info to version screen. Proof #5164
• Fixed sizing issue and added horizontal scroll to KQ Answer box. Proof #5441
• Fixed buffer overrun in TCP CAD mode. Proof #4967
• Redisplay dispatched time upon case reopen. Proof #5208
• Disabled diagnostics when case not active. Proof #5178
• DLS "Return to KQs" button is always the default if visible.

• Enabled 3 minute idle alarm.

To avoid any problems during the upgrade, please follow all instructions in order.

If you don't already have access, you can fill out our FTP Access Request form to get it:
http://www.prioritydispatch.net/support/form_ftp.php

AS ALWAYS - BACK UP YOUR DATA AND TEST SOFTWARE BEFORE FULLY DEPLOYING

If you have any questions, please feel free to contact support at: 801-363-9127 Option 7 or support@prioritydispatch.net

3-31-2010 | Medical (v12.1) Update (Only NAE, USS, UKE, AUE, EUG)

Protocol 36 Pandemic/Epidemic/Outbreak (Officially Enacted), has had major updates done that are only available in Medical v12.1. The determinant descriptor codes have been re-ordered to accommodate enhanced protocol logic and new codes. As such, a backup of your current Response Configuration Utility should be completed before updating ProQA to v12.1 (see instructions, below).

Protocol 28 has been revised to incorporate the Stroke Diagnostic Tool. Twelve new Determinant Suffixes have been added that will reflect the Stroke Diagnostic?s recommendation and aid in studying and identifying the specific symptoms that are most predictive of stroke.

The new Stroke Diagnostic Tool, triggered in Protocol 28 Key Questions, will enable more accurate evaluation and identification of acute stroke patients.

In the Aspirin Diagnostic and Instructions Tool, Diagnostic Question 4 has been moved to position 1.

Protocol 27 has a new suffix "Y = Self-inflicted stab," which will be used when shunting from Protocol 25 to enhance responder safety information.

Protocol 37: Interfacility Evaluation/Transfer was designed by a special Academy task force as an alternative to Protocol 33. It is available in ProQA only.

Earlier dispatch has been added on Protocols 6 and 10 (in ProQA only) for certain patients that require critical care. If the patient is not alert and/or is having difficulty speaking between breaths, the dispatch now occurs immediately after the KQ "Does s/he have difficulty speaking (crying) between breaths?"

IMPORTANT NOTICE (V12.1 ONLY)
Due to changes to Protocol 36, the Medical Response Configuration Utility must be updated. The following process MUST be followed to ensure that existing locally defined responses are not lost:
1. Open the current ProQA Response Configuration Utility and under the file menu select export.
2. Export the .exp file to a location (Make sure rename the *.exp to a user friendly name such as "response_export.exp.")
3. Update ProQA with the installers
4. Open the new ProQA Response Configuration utility and under the file menu select import.

Maintenance releases for ProQA Fire/Medical v12.0/Police have been uploaded to the ProQA FTP Site. These releases incorporate the Accelerator Stuck Protocol as well as updates noted below:

Fire:
31-MAR-2010 3.4.3.15

• Focus on abort text entry on "Enter Description" single click. Proof #5390
• Fix misaligned determinant codes on "Send" screen. Proof #5374
• Added "Accelerator Stuck" diagnostic. Proof #4906
• Text change to "Aircraft Information" dialog.
• Set "Return to KQs" DLS button font to bold when selected. Proof #4900

Medical (v12.0):
31-MAR-2010 3.4.3.26

• Added "Accelerator Stuck" diagnostic. Proof #4906
• Focus on abort text entry on "Enter Description" single click. Proof #5390
• Fix misaligned determinant codes on "Send" screen. Proof #5374
• Focus on "ASA" button when on PDI screen for cards 10 and 19. Proof #5380
• Fixed issue on cc17 where a short fall shunted to cc31. Proof #2341
• Changed caption of dialog warning of invalid age for "ASA" tool. Proof #5398
• Added new button "Close case" above "X-Card" on DLS links for Card 37. Proof #2315
• Strangulation and Suffocation ECHOs autofill "Number Hurt" to 1. Proof #5396
• "Stroke Diagnostic" always enabled if available.

Police:
31-MAR-2010 3.4.3.7

• Changed the statement to ?Weapons Accessible? vs. ?Weapons Involved? and no suffix when a weapon is only accessible in P114. Proof #709
• Added default abort reasons if none exist when abort reason text entry is disallowed. Proof #4893
• Fixed key "Question Answers" screen not updating on operator language change.
• Limited the "Problem" text sent to CAD to 40 characters. Proof #5351
• Focus on abort text entry on "Enter Description" single click. Proof #5390
• Fix misaligned determinant codes on "Send" screen. Proof #5374
• Fixed case close icon missing in 1024x768. Proof #4938
• Added "Accelerator Stuck" diagnostic. Proof #4906

If you have not yet requested FTP access, you may do so by filling out the FTP Request form located at http://www.prioritydispatch.net/support/form_ftp.php.
Keep in mind that all FTP passwords change on a quarterly basis.<
Please contact technical.support@prioritydispatch.net if you have any questions or need assistance.

10-21-2009 | ProQA Fire Protocol 5

ProQA Fire
Version: 5.0

A new Fire release is available to Fire Protocol Version 5. It can be downloaded from the ProQA FTP site.

1. Upgrades can be done but agencies will need to run pqafm.exe after the upgrade completes and select the Create option for Boat Information, Train Information, and Suspect Information before running ProQA.
   
   
   
   
2. A best practice for this update is to create a new Fire database and archive your existing one. This is due to changes in the database due to addition of the Boat Information, Train Information, and Suspect Information tables.
3. Cefire.txt Release notes
      Re-ordered protocols 70 - 76. Proof #1013
      Updated DLS links. Proofs #1007, #1011, #1017, #1019
      Added default abort reasons if none exist when abort reason text entry is disallowed. Proof #4893
      Fixed key "Question Answers" screen not updating on operator language change.
      Limited the "Problem" text sent to CAD to 40 characters. Proof #5351
      Added "Suspect Information" and "Railroad Information" dialogs.

This update can be downloaded from the ProQA FTP Site. Please request access for the FTP sites using this form.

If you don't already have access, you can fill out our FTP Access Request form to get it.

AS ALWAYS - BACK UP YOUR DATA AND TEST SOFTWARE BEFORE FULLY DEPLOYING!

7-21-2009 | ProQA Medical Protocol 36 ? Pandemic/Epidemic/Outbreak (Officially Enacted Triage) Update Available

ProQA Medical
Version: 3.4.3.22

The National Academy of Emergency Dispatch has released an update to Protocol 36 that is available for both ProQA and the Manual Cards. This ProQA and Manual Card update for versions 12.0 and 11.3 is for North American English, UK English, and Australia/New Zealand English users and is now available through the Protocol 36 links located on the Academy?s website: www.emergencydispatch.org and the PDC website: www.prioritydispatch.net. This update should be downloaded and applied as soon as possible.

The IAED?s various other Protocol 36 language and dialect versions will be posted in order within the next few days. Please check the Protocol 36 section on the IAED and PDC websites for obtaining these releases.

In addition to the Protocol 36 changes, the following other items were fixed in the ProQA update:

15-JUL-2009 3.4.3.22
     Added default abort reasons if none exist when abort reason text entry is disallowed. Proof #4893

30-JUN-2009 3.4.3.21
     Added handling of CAD to ProQA COMM flag for Pandemic Level.
     Fixed issue of no reconfigure available on case re-open.
     Aspirin diagnostic disabled with a warning when patient age less than 16 years. Proof #5335

This update can be downloaded from the ProQA 11.3 or V12 FTP Sites. Please request access for the FTP sites using this form.

The next scheduled FTP password change is August 3rd.

If you don't already have access, you can fill out our FTP Access Request form to get it.

AS ALWAYS - BACK UP YOUR DATA AND TEST SOFTWARE BEFORE FULLY DEPLOYING!

5-6-2009 | ProQA Medical Updates Available

ProQA Medical
Version: 3.4.3.20

• Updated versioning for SRI.
• Addressed a Key Question backup issue on Protocol 36.
• Added Pandemic Flu Protocol Clarification Document.

If you don't already have access, you can fill out our FTP Access Request form to get it.

AS ALWAYS - BACK UP YOUR DATA AND TEST SOFTWARE BEFORE FULLY DEPLOYING!

4-16-2009 | ProQA Maintenance Updates Available

ProQA Medical
Version: 3.4.3.19

• The addition of AUE Standard and Omega, USS Standard, EUG Standard languages.
• Fixed auto-reconfigure from Echo to Delta on case reopen. Proof #5318.
• Added auto-resizing to Case Entry Hint window. Proof #5304.

ProQA Police
Version: 3.4.3.6

• Fixed issue of Caller Statement not updating correctly. Proof #5283
• Added locally configurable AI, "Special Definitions" (version 12.)
• Fixed focus issue with 3 minute timer dialog. Proof #5293.
• Fixed CAD / case summary open dialog conflict. Proof #5295.
• Fixed error on program exit after caller hang up. Proof #5294.
• Added capability to change case number with "N" flag. Proof #5300.
• Fixed "K" flag send before last kq answered. Proof #5305.
• Fixed crash on Vehicle and Person dialogs. Proof #4919.

ProQA Fire
Version: 3.4.3.10

• Fixed aircraft and vessel "Essential Information" tags in the data dump.
• Fixed focus issue with 3 minute timer dialog. Proof #5293.
• Fixed CAD / case summary open dialog conflict. Proof #5295.
• Fixed error on program exit after caller hang up. Proof #5294.
• Added capability to change case number with "N" flag. Proof #5300.
• Fixed "K" flag send before last kq answered. Proof #5305.

If you don't already have access, you can fill out our FTP Access Request form to get it.

AS ALWAYS - BACK UP YOUR DATA AND TEST SOFTWARE BEFORE FULLY DEPLOYING!

To see old news items please check our archive.